Parties
These Terms of Use constitute a legally binding agreement between you (whether an individual or an entity accessing or using our products on behalf of an organization) and TNETIC, Inc. (“TNETIC,” “we,” “us,” or “our”), a software company incorporated under the laws of the State of Illinois, with its principal place of business in Elgin, IL.
All references to “this site,” “our website,” or “our products” shall be construed to include tnetic.com and all TNETIC software products, whether accessed via web browser, mobile application, or desktop application.
Products & Services Covered
These Terms apply to all TNETIC products and services, including:
An AI-powered sales and customer engagement agent deployed across messaging platforms including Instagram, Facebook Messenger, WhatsApp, SMS, and web chat. AI Benta is licensed to business clients (“Operators”) who deploy it to engage with their own end customers (“End Users”). Both Operators and End Users are subject to applicable provisions of these Terms.
A cloud-based attendance management platform for organizations managing continuing professional development (CPD/CEU) programs, schools, Greek-letter organizations, houses of worship, conferences, and any events requiring registration, attendance tracking, surveys, certificates of completion, and name badges. i-Attend is licensed to organizations (“Account Holders”) whose administrators and attendees access the platform as authorized users.
A Windows desktop application for tracking attendance at seminars, workshops, and training events using RFID or barcode scanners. Licensed to organizations on a per-installation basis. Use of Event-Attendance Pro is subject to the separate End User License Agreement (EULA) presented at installation, in addition to these Terms.
Modifications to These Terms
We reserve the right to modify these Terms of Use at any time. When we make changes, we will post the amended Terms on this page and update the “Last Updated” date above. For material changes, we will make reasonable efforts to notify registered users via email or in-product notification.
Your continued use of our website or products after changes are posted constitutes your binding acceptance of the modified Terms. If you do not agree to the updated Terms, you must stop using our products and services and, where applicable, close your account.
We encourage you to review this page periodically. A complete revision history is available in the Revision History section at the bottom of this page.
Permitted Use & Restrictions
Subject to your compliance with these Terms and our Privacy Policy, TNETIC grants you a limited, non-exclusive, non-transferable, revocable license to access and use our website and products for your own internal business purposes.
You agree that you will not:
- Access or attempt to access our products by any means other than through the interface we provide, unless explicitly authorized in a separate written agreement
- Access or attempt to access our products through automated means, including scripts, bots, scrapers, or web crawlers, except as expressly permitted in writing by TNETIC
- Resell, sublicense, transfer, assign, or distribute our products, services, or content to any third party without our prior written consent
- Modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works based on our products, services, or content
- “Frame” or “mirror” any portion of our website or products on any other server or internet-enabled device without prior written consent
- Use our products in any manner that could damage, disable, overburden, or impair our servers, networks, or systems
- Introduce viruses, malware, trojans, ransomware, or other malicious or harmful code into our systems
- Violate any applicable local, state, federal, or international law, regulation, or rule in connection with your use of our products
- Use our products to send unsolicited commercial communications (spam) or to harass, abuse, or harm any individual or entity
- Attempt to gain unauthorized access to any account, system, or network connected to our products
- Use any TNETIC trademark, logo, or branded content without prior written consent
All rights not expressly granted in these Terms are reserved by TNETIC and its licensors.
Product-Specific Terms
AI Benta
- Operator responsibilities: If you deploy AI Benta as a business client (Operator), you are solely responsible for ensuring your deployment complies with all applicable laws, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and applicable messaging platform policies (Meta, WhatsApp, etc.).
- AI-generated content: AI Benta generates responses using artificial intelligence. TNETIC does not guarantee the accuracy, completeness, or appropriateness of AI-generated content. Operators are responsible for reviewing and configuring AI Benta responses to ensure they are accurate, appropriate, and compliant for their specific use case.
- End User interactions: Operators must obtain any required consents from End Users prior to initiating AI Benta conversations, including where required by applicable law or platform terms.
- No financial or legal advice: AI Benta is not designed or authorized to provide financial, legal, medical, or professional advice. Any such output should not be relied upon.
i-Attend
- Account Holder responsibilities: Organizations using i-Attend (“Account Holders”) are responsible for the accuracy of all data entered into the platform, including attendee records, event details, CEU/CPD hours, and certificates issued.
- Compliance with licensing requirements: Account Holders who use i-Attend for continuing professional development programs are solely responsible for ensuring that CEU/CPD tracking and certificate issuance comply with the requirements of the relevant licensing or accrediting body.
- Attendee data: Account Holders are responsible for obtaining any required consents from their attendees before collecting and processing attendee data through i-Attend. TNETIC acts as a data processor; the Account Holder is the data controller.
- Religious, educational, and Greek-letter organization use: Use of i-Attend for church/chapel services, school attendance, or fraternity/sorority meetings is permitted subject to these Terms. Account Holders remain responsible for compliance with any applicable institutional policies or regulations (e.g., FERPA for schools).
Event-Attendance Pro
- EULA: Installation and use of Event-Attendance Pro is additionally governed by the End User License Agreement presented during installation. In the event of a conflict between the EULA and these Terms, the EULA will govern with respect to the desktop software.
- OSHA compliance records: While Event-Attendance Pro is designed to support OSHA attendance documentation workflows, TNETIC does not warrant that use of the product will result in full OSHA compliance. Organizations are responsible for confirming that their specific use meets applicable OSHA standards.
- Hardware integration: TNETIC is not responsible for the performance of third-party RFID scanners, barcode readers, printers, or other hardware used in connection with Event-Attendance Pro.
User Content & Postings
To the extent our website or products allow you to post, upload, or submit content (such as forum posts, event descriptions, survey responses, or other user-generated content), you agree that:
- You retain ownership of any content you submit, but grant TNETIC a worldwide, royalty-free, non-exclusive license to use, reproduce, and display that content as necessary to provide the relevant product or service.
- You will not post content that is unlawful, defamatory, threatening, obscene, infringing of any third-party intellectual property rights, or otherwise objectionable.
- You will not post content that contains personally identifiable information of third parties without their consent.
- TNETIC has no obligation to monitor user-generated content but reserves the right to review and remove any content that, in our sole judgment, violates these Terms or applicable law.
- Content that could subject TNETIC to legal liability — including material protected by copyright, trademark, or trade secret — is strictly prohibited.
Communications Decency Act (CDA) Notice
TNETIC is a provider of “interactive computer services” within the meaning of the Communications Decency Act, 47 U.S.C. § 230 (“CDA”). Under the CDA, TNETIC is not treated as the publisher or speaker of any content posted or transmitted by third-party users. Accordingly:
- TNETIC is not liable for content posted to our platform by third parties.
- TNETIC does not warrant the accuracy or appropriateness of third-party content.
- TNETIC does not assume any editorial obligation or legal responsibility for third-party content, including any obligation to investigate or verify the accuracy of such content.
If you believe content posted by a third party on our platform violates applicable law or these Terms, please contact us at hello@tnetic.com.
Monitoring
TNETIC reserves the right, but not the obligation, to monitor access to and use of our website and products. Such monitoring may include logging IP addresses, access times, pages visited, and actions taken within our products, as described in our Privacy Policy. Monitoring is conducted to ensure compliance with these Terms, to protect the security and integrity of our systems, and for product improvement purposes.
By using our products, you acknowledge and consent to such monitoring to the extent permitted by applicable law.
Separate Agreements
Your access to or purchase of certain TNETIC products, services, or content may require you to enter into a separate written agreement (such as a Software License Agreement, Enterprise Services Agreement, or End User License Agreement). In the event of any conflict between these Terms of Use and the terms of a separately executed written agreement, the separately executed agreement will govern with respect to the subject matter it covers.
Ownership & Intellectual Property
All content, materials, and software available on or through our website and products — including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, and software — are the property of TNETIC, Inc. or its licensors and are protected by United States and international intellectual property laws, including copyright, trademark, and trade secret law.
Except for the limited access rights granted in these Terms, you acquire no right, title, or interest in any TNETIC intellectual property. You may not:
- Reproduce, republish, upload, post, transmit, or distribute any TNETIC content without prior written permission
- Use any TNETIC trademark, trade name, service mark, or logo in connection with any product or service without prior written consent
- Remove, alter, or obscure any copyright, trademark, or other proprietary notice contained in our products or website
TNETIC’s product names, including AI Benta™, i-Attend™, and Event-Attendance Pro™, are trademarks of TNETIC, Inc. Unauthorized use of these marks is strictly prohibited.
DMCA Copyright Notice
TNETIC respects the intellectual property rights of others and expects users of our products to do the same. In accordance with the Digital Millennium Copyright Act, 17 U.S.C. § 512 (“DMCA”), TNETIC will respond to valid notices of claimed copyright infringement.
If you believe that material posted on our website or products infringes your copyright, please send a written notification to our designated DMCA Agent containing all of the following:
- A description of the copyrighted work you claim has been infringed
- A description of the infringing material and its location on our platform (e.g., URL)
- Your full name, mailing address, telephone number, and email address
- A statement that you have a good-faith belief the use of the material is not authorized by the copyright owner, its agent, or the law
- A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf
- Your physical or electronic signature
Incomplete notices may be disregarded or delayed. Upon receipt of a valid DMCA notice, we will remove or disable access to the allegedly infringing material and notify the posting party.
DMCA Agent — TNETIC, Inc.
Mailing address: Elgin, IL 60123
Email: hello@tnetic.com — Subject line: “DMCA Notice”
Phone: (312) 970-9589
Please be aware that under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing may be subject to liability for damages, including legal fees.
Warranty Disclaimers
EXCEPT AS MAY BE PROVIDED IN ANY SEPARATE WRITTEN AGREEMENT SIGNED BY THE PARTIES, ALL TNETIC PRODUCTS, SERVICES, AND WEBSITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TNETIC AND ITS LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
- WARRANTIES THAT OUR PRODUCTS WILL BE SECURE, UNINTERRUPTED, TIMELY, OR ERROR-FREE
- WARRANTIES THAT OUR PRODUCTS WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS
- WARRANTIES THAT AI-GENERATED CONTENT (INCLUDING AI BENTA OUTPUTS) WILL BE ACCURATE, COMPLETE, OR APPROPRIATE FOR ANY PARTICULAR PURPOSE
- WARRANTIES THAT OUR PRODUCTS WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
Some states or jurisdictions do not allow the exclusion of implied warranties. If such laws apply to you, some or all of the above disclaimers may not apply, and you may have additional rights.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TNETIC, INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY:
- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES
- LOSS OF DATA, REVENUE, PROFITS, GOODWILL, OR BUSINESS OPPORTUNITIES
- DAMAGES ARISING FROM ERRORS OR OMISSIONS IN AI-GENERATED CONTENT (INCLUDING AI BENTA)
- DAMAGES ARISING FROM INACCURATE ATTENDANCE RECORDS, CERTIFICATES, OR CEU/CPD DOCUMENTATION
- DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA
- ANY OTHER DAMAGES OF ANY TYPE ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF OUR PRODUCTS
THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), AND EVEN IF TNETIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, TNETIC’S LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
AGGREGATE CAP: IN NO EVENT SHALL TNETIC’S TOTAL AGGREGATE LIABILITY TO YOU EXCEED THE GREATER OF (A) THE FEES PAID BY YOU TO TNETIC IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS (USD $100.00).
Links To & From This Site
Links to this site: We grant you a limited, revocable, non-exclusive right to create a hyperlink to our website, provided the link does not portray TNETIC or its products in a false, misleading, derogatory, or otherwise offensive manner. You may not use any TNETIC logo, trademark, or proprietary graphic in such a link without prior written consent.
Links to third-party sites: Our website and products may contain links to third-party websites or services. TNETIC does not review, control, or endorse those websites and is not responsible for their content, accuracy, or availability. Your use of any third-party website is at your own risk and subject to that website’s own terms of use and privacy policy.
Advertiser & Third-Party Promotions
Our website may feature promotions or offers from third-party advertisers. Any correspondence, transactions, or participation in promotions conducted with such advertisers — including delivery and payment for products or services — are solely between you and the relevant advertiser. TNETIC is not responsible for any loss or damage of any kind incurred as a result of any dealings between you and third-party advertisers.
Consumer Rights & Pricing
Pricing for TNETIC products and services is presented during the ordering or account setup process. TNETIC maintains contact information for pricing inquiries and consumer complaints as required by applicable consumer protection laws, including California Civil Code § 1789.3 where applicable.
Consumer Rights & Pricing Inquiries
Company: TNETIC, Inc.
Address: Elgin, IL 60123
Email: hello@tnetic.com
Phone: (312) 970-9589
California residents may also contact the Complaint Assistance Unit of the Division of Consumer Services, California Department of Consumer Affairs, at 1020 N Street, Suite 501, Sacramento, CA 95814, or by telephone at 1-916-445-1254.
Arbitration
Except for actions to protect intellectual property rights and to enforce an arbitrator’s decision hereunder, all disputes, controversies, or claims arising out of or relating to these Terms or a breach thereof shall be submitted to and finally resolved by binding arbitration under the rules of the American Arbitration Association (AAA) then in effect.
- There shall be one arbitrator, chosen by mutual agreement of the parties in accordance with AAA rules
- The arbitration shall take place in Illinois, USA, and may be conducted by telephone or online
- The arbitrator shall apply the laws of the State of Illinois to all issues in dispute
- All claims shall be arbitrated on an individual basis; class arbitration is not permitted
- The findings of the arbitrator shall be final and binding and may be entered as a judgment in any court of competent jurisdiction
- Enforcement of any award shall be governed by the United Nations Convention on the Recognition and Enforcement of Foreign Arbitral Awards
Jurisdiction & Venue
For any legal proceeding not subject to arbitration under Section 17, you agree that the exclusive jurisdiction and venue shall be the courts of Kane County, Illinois and the nearest United States District Court to Elgin, Illinois. You irrevocably consent to the personal jurisdiction of these courts and waive any objection to such jurisdiction or venue.
Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the State of Illinois, USA, without regard to its conflict of law rules. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
International Use
Our website and products are operated from the United States and are primarily intended for use by businesses and individuals within the United States. TNETIC makes no representation that our products are appropriate or available for use in locations outside the United States.
If you access our products from outside the United States, you do so on your own initiative and are solely responsible for compliance with your local laws. Access to our products from locations where their contents are illegal is not authorized.
All personal information collected through our products is stored and processed on servers located in the United States. By using our products from outside the United States, you consent to the transfer of your personal information to the United States, as further described in our Privacy Policy.
Force Majeure
TNETIC shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control and without our fault or negligence, including but not limited to:
- Acts of God, natural disasters, or extreme weather events
- Acts of civil or military authority, government orders, or public health emergencies
- Fires, floods, earthquakes, or explosions
- Wars, riots, terrorism, or civil unrest
- Internet outages, cyberattacks, hacking, or distributed denial-of-service (DDoS) attacks
- Failures of third-party infrastructure, telecommunications networks, or cloud service providers
- Strikes, labor disputes, or supply chain disruptions
In the event of a force majeure, TNETIC will make commercially reasonable efforts to resume normal operations as soon as practicable and will communicate with affected customers where feasible.
Severability
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. The invalidity or unenforceability of any provision shall not affect the remaining provisions, which shall continue in full force and effect.
Privacy Policy
Your use of our website and products is also governed by our Privacy Policy, which is incorporated into these Terms of Use by this reference. The Privacy Policy explains how we collect, use, and protect your personal information across all TNETIC products, including AI Benta, i-Attend, and Event-Attendance Pro.
Please review the Privacy Policy carefully before using our products. By agreeing to these Terms, you also agree to the data practices described in our Privacy Policy.
Contact Us
For questions about these Terms of Use, to report a violation, or to submit a DMCA or consumer rights inquiry, please contact us:
TNETIC, Inc. — Legal & Compliance
Mailing address: Elgin, IL 60123
Email: hello@tnetic.com
Phone: (312) 970-9589
For DMCA notices, please include “DMCA Notice” in the subject line. For consumer complaints, include “Consumer Rights Inquiry.”